TELECOMUNICATION ENGINEER
I am Samir Jamil Jouaid, a Telecommunications Engineer and skilled IT Support Specialist with extensive experience in troubleshooting, diagnostics, and software development. My expertise lies in network management, system optimization, and building high-performance web applications that enhance efficiency and user experience. I am driven by a passion for problem-solving and leveraging technology to create innovative, scalable solutions.
I am currently pursuing a Bachelor of Science in Telecommunications Engineering at the Lebanese International University, with an expected graduation in 2026. I have maintained a GPA of 3.5/4 and have been recognized on the Dean’s Honor List twice for outstanding academic performance. As an active IEEE member in the Communications Department, I actively participate in technical events and initiatives. My academic achievements and involvement have earned strong recommendations.
Developed end-to-end applications using C# and ASP.NET, ensuring scalable and efficient solutions for business operations.
u Designed and implemented AI-powered chatbots using Dialogflow, Rasa, and Python with Flask, enhancing customer engagement and automation.
Developed full-stack applications using Java for backend logic and MySQL for database management, ensuring seamless and efficient data-driven solutions.
Provided IT support by diagnosing and resolving technical issues through a ticketing system while assisting in server maintenance and troubleshooting.
Below are the top certifications I hold. For a complete list, please visit my LinkedIn profile.
Issued by CompTIA | Link
Issued by Google | Link
Issued by FORTINET | Link
Issued by DELL | Link
Issued by IBM | Link